Effective Date: May 1, 2025
The following Website Terms and Conditions ("Terms") govern your access to and use of the Phases website at https://www.phases.ai and all associated websites linked to this domain, including our mobile sites (collectively, the "Platform"). The Platform and all Content (defined below) are owned and operated by Phases Innovations Inc. Please note that these Terms do not apply to the Phases clinical trial–matching platform, services, or related technologies (the "Services"). Use of the Services is governed by the separate Phases Cloud Service Agreement or other applicable written agreement.
Phases reserves the right to modify these Terms at any time at its sole discretion. You are responsible for reviewing these Terms periodically. Your continued use of the Platform following any modifications constitutes your acceptance of the revised Terms.
Phases grants you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the Platform subject to your ongoing compliance with these Terms. Phases may restrict or suspend any user's access to the Platform and/or terminate this license at any time for any reason. All rights not expressly granted in these Terms are reserved by Phases.
By posting, displaying, publishing, or making available content on the Platform (excluding personal information covered by the our Privacy Policy), you grant Phases a perpetual, worldwide, non-exclusive, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content without restriction.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), including the design, structure, selection, coordination, expression, appearance, and arrangement of such Content on the Platform, is owned, controlled, or licensed by Phases and is protected by intellectual property laws including trade dress, copyright, trademark, and unfair competition laws.
Except as expressly permitted in these Terms, no part of the Platform or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed to any other computer, server, website, or medium for publication or distribution, or for any commercial enterprise, without Phase’s prior written consent.
You may not use any automated means, including "deep-link," "page-scrape," "robot," "spider," or other automatic device, program, algorithm or methodology, or any similar manual process, to access, acquire, copy, or monitor any portion of the Platform or Content, or circumvent the navigational structure or presentation of the Platform, to obtain materials, documents, or information not intentionally made available through the Platform. Phases reserves the right to prohibit such activities.
You agree not to:
You represent that your use of the Platform and Content complies with all applicable laws, regulations, and governmental orders.
Certain Platform features may require account creation. You are responsible for maintaining the confidentiality of your login credentials and all account activity, including unauthorized access resulting from inadequate safeguarding of your credentials. You agree to notify Phases immediately of any unauthorized use of your account or security breach. You may be liable for losses incurred by Phases or other users due to activity under your account.
For information about Phase’s data‑protection practices and use of your personal information, please consult our Privacy Policy, which is incorporated into these Terms by reference.
The Platform may contain links to independent third‑party websites ("External Sites"). Phases does not control and is not responsible for External Sites or their content, including materials or services offered. Phases makes no warranties regarding External Sites or their providers. Your interactions with External Sites are at your own risk.
THE PLATFORM AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." PHASES AND ITS AFFILIATES, SUBSIDIARIES, EMPLOYEES, OFFICERS, MEMBERS, TRUSTEES, AGENTS, REPRESENTATIVES, SUPPLIERS, ADVERTISERS, CONTRACTORS, PROMOTIONAL PARTNERS, AND LICENSORS (COLLECTIVELY, "PHASES PARTIES") MAKE NO EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, WARRANTIES THAT: (A) THE PLATFORM, CONTENT, OR RESULTS OBTAINED THROUGH USE ARE COMPLETE, ACCURATE, RELIABLE, OR NON‑INFRINGEMENT; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE; (C) PRODUCTS, SERVICES, OR MATERIALS OBTAINED THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS; OR (D) CONTENT WILL REMAIN UNCHANGED OR ACCESSIBLE. ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT OF INTELLECTUAL PROPERTY. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM OR CONTENT IS TO DISCONTINUE USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PHASES PARTIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE PLATFORM OR CONTENT.
IF YOU ARE DISSATISFIED WITH THESE TERMS, THE PLATFORM, OR CONTENT, YOUR EXCLUSIVE REMEDY IS TO STOP USING THE PLATFORM AND CONTENT, EVEN IF THIS REMEDY FAILS TO PROVIDE ADEQUATE COMPENSATION. YOU ACKNOWLEDGE THAT PHASES HAS NO FURTHER OBLIGATION OR LIABILITY TO YOU OR ANY THIRD PARTY.
Certain jurisdictions do not allow exclusion of warranties or limitation of liability for certain damages. In such jurisdictions, only legally permissible limitations will apply, and Phase’s liability will be limited to the maximum extent allowed by applicable law.
You agree to indemnify and hold harmless PHASES Parties from any claims, losses, liabilities, demands, or expenses (including attorneys' fees) made against Phases by any third party due to or arising from your use of the Platform or Content.
Phases may disclose information about you, including your identity, if necessary to investigate potential violations of these Terms, protect Phases’ rights or property, comply with legal processes, respond to claims of rights violations, or protect the safety of Phases, its users, or the public.
Phases reserves the right to preserve communications you make through the Platform and disclose such data if required by law or if reasonably necessary to enforce these Terms, respond to claims, or protect rights, property, or safety.
Phases may, without prior notice and at its sole discretion, terminate your access to the Platform for violations of these Terms or other applicable guidelines. You acknowledge that violations may constitute unfair business practices causing irreparable harm to Phases, for which monetary damages would be inadequate, and you consent to injunctive or equitable relief as appropriate. These remedies supplement any other available remedies.
Phases may terminate your access to the Platform without notice for: (1) requests by law enforcement or government agencies; (2) user‑initiated account deletion; (3) discontinuation or modification of the Platform; or (4) technical issues.
If Phases takes legal action against you for violating these Terms, you agree to pay all reasonable attorneys' fees and costs in addition to other relief. Phases will not be liable for termination of your access resulting from Terms violations.
Phases respects copyright holders' rights and complies with the Digital Millennium Copyright Act and similar regulations by responding to written notifications of alleged infringement. To report copyright infringement, please email hello@phases.ai.
These Terms and all matters relating to your Platform access or use, including disputes, shall be governed by the laws of the State of California, United States, without regard to conflict‑of‑law provisions.
Phases operates the Platform from San Francisco, California, USA. Not all features, products, or services are available globally or appropriate for use outside the United States.
Phases reserves the right to limit any feature, product, or service to specific persons or geographic areas. Offers made on the Platform are void where prohibited. If accessing the Platform from outside the United States, you do so voluntarily and are responsible for complying with local laws.
These Terms constitute the complete agreement between you and Phases regarding the subject matter, superseding all prior communications. In case of conflict between these Terms and information posted on the Platform, these Terms control. Additional or different terms issued by you shall have no effect. These Terms do not create any partnership, joint venture, employment, agency, or franchisor‑franchisee relationship between you and Phases.
You may not assign or transfer your rights or obligations under these Terms without Phases’ prior written consent. Phases may assign its rights or obligations without restriction. Phases’ failure to enforce any provision of these Terms does not waive such provision. Any valid waiver is limited to the specific instance. If any provision is held invalid, the remaining provisions remain in effect.
You agree that printed versions of these Terms and electronic notices are admissible in judicial or administrative proceedings to the same extent as other business documents. Phases is not responsible for failures due to circumstances beyond its control. Non‑English translations of these Terms are provided for convenience only; the English version controls in case of conflict.
Effective Date: January 30, 2026
These additional terms apply when you use the Phases Email Agent with connected email accounts (including, but not limited to, Gmail, Outlook, and other supported email providers).
By connecting your email account, you authorize the Email Agent to:
The Email Agent does not autonomously send emails. You represent and warrant that you have the authority to grant this access and that you are responsible for actions taken using your connected account.
You agree not to use the Email Agent to:
The Email Agent provides AI-assisted drafting and suggestions. As with any automated system, outputs may:
You are responsible for reviewing and approving all AI-generated content before sending. You remain fully responsible for the content of any emails sent using your account.
Email data accessed by the Email Agent is handled in accordance with the Phases Privacy Policy and Email Agent Data Usage Addendum. Email content is not stored persistently and is processed ephemerally to provide the requested functionality.
We may modify, suspend, or discontinue email integration features as necessary for operational, security, or legal reasons. When feasible, we will provide reasonable notice of material changes.
Upon termination of your use of the Email Agent or revocation of email access, any remaining operational data is deleted in accordance with our Privacy Policy.
These terms are intended to clarify the safe, user-controlled use of the Email Agent and apply in addition to the Phases Terms of Service and Privacy Policy.
For questions regarding these Terms, please contact Phases at founders@phases.ai.